Terms and Conditions

1. General

These Terms and Conditions govern all sales of laser cutting machines and related services provided by LAZR-TECH. By purchasing from us, you agree to abide by these terms.

2. Orders and Payments

  • a. Orders are confirmed only after receiving full or partial payment as agreed.
  • b. Prices are subject to change without prior notice.
  • c. Payments must be made via accepted methods listed on our website/invoice.
  • d. Late payments may incur penalties or order cancellations.

3. Delivery and Installation

  • a. Delivery timelines depend on stock availability and shipping conditions.
  • b. The company is not responsible for delays caused by third-party shipping providers.
  • c. Installation services are available upon request and may involve additional charges.
  • d. Any site preparation required for machine installation is the customer’s responsibility.

4. Warranty and Support

  • a. The laser cutting machine comes with a warranty that covers manufacturing defects.
  • b. The warranty does not cover damages due to misuse, improper handling, or unauthorized modifications.
  • c. After-sales support and training may be provided as per agreement.

5. Returns and Refunds

  • a. Machines can only be returned if found defective upon delivery.
  • b. Refunds, if applicable, will be processed after machine inspection.
  • c. Custom-made or special-order machines are non-refundable.

6. Liability and Indemnification

  • a. The company is not responsible for any damages resulting from improper use of the machine.
  • b. The customer agrees to follow all safety guidelines provided.
  • c. Any claims related to machine defects must be reported within the warranty period.

7. Intellectual Property

  • a. All documentation, designs, and software provided remain the property of LAZR-TECH.
  • b. The customer is not permitted to resell, copy, or distribute proprietary software or manuals.

8. Compliance and Safety

  • a. The customer must comply with all local laws and safety regulations for operating the machine.
  • b. Proper training for handling laser equipment is the customer’s responsibility.

9. Governing Law and Disputes

  • a. These terms are governed by the laws of India under Bengaluru jurisdiction.
  • b. Any disputes will be resolved through arbitration or legal proceedings.

10. Amendments

  • a. The company reserves the right to update these terms at any time.
  • b. Customers will be notified of major changes affecting their rights.